Online Applications
View support articles for our self directed online training application in addition to our webinar training options and online shipping assistant app.
Tutorials
Course Administrator
- Getting Started @ apps.saftpak.com (course admin)
- Is there a maximum number of keys per Administration App?
- Why can’t I lower the Minimum Pass Score for Exams?
- Adding Admin Keys
- Product Key Distribution
- Setting Topic Restrictions
Student
- Getting Started @ apps.saftpak.com (student)
- What do I do if I lost my Certificate from a Seminar?
- How can I prepare for a Webinar?
- Training And Exams
- Multiple Choice vs Multiple Response & Scoring
- Exam Lockout
Shipping Document Assistant
- What is the difference between a Proper Shipping Name and a Technical Name?
- Why am I being asked to read and agree the End User License Agreement again?
- How do I invite other people to use Shipping Document Assistant?
- What is the difference between Edit and Duplicate & Edit?
- Can I edit a shipper's declaration?
- Where do I get a copy of a shipping document?
Purchasing and Billing
Troubleshooting
- Account Confirmation
- I seem to be having technical troubles with the training platform.
- Internet Explorer 11
- I am getting a notification that my training certificate is about to expire, what does that mean?
- I am getting a notification that my course is about to expire, what does that mean?
- I am not receiving notifications that are being sent out