Inmark and Saf-T-Pak are committed to the journey of delivering the best user experience possible to all our customer interacting with us on the web. While we deeply enjoy the this challenge, we do experience some unique hurdles that not all companies face. Many of our customers and users access our applications and websites from within their heavily secured networks. Additionally, because of the cost of providing this sort of security many customers are also not the first to adopt the new technologies that we use at home that gives us that great online experience we are used to in our personal lives.
Inmark and Saf-T-Pak understand the situation some of our customers are in that are still using Internet Explorer 11; however, we also understand that many of our customers are making the jump to new operating systems and modern, more secure web browsers for a safer and more pleasant online experience.
As we are constantly making decisions about what is best for our customer in the future we have taken the step to lay out an Internet Explorer 11 support time line.
- August 9, 2019:
- We transition Internet Explorer to secondary support. We will be evaluating our customers needs and listening to their feedback as we attempt to transition away from Internet Explorer 11 alongside them.
- January 14, 2020:
- Microsoft will discontinue extended support for Windows 7, making Windows 10 the primary operating system. While we expect some of our customers to continue using Windows 7 after this date, the majority of our users will be on Windows 10 where they will by default have a browser installed on their computer other than Internet Explorer, that browser being Microsoft Edge.
- For an indeterminate amount of time we will provide secondary support and work alongside customers who are experiencing issues on Internet Explorer 11 and whom have no other browser available to them.
- Date TBD:
- We will cease support for Internet Explorer 11, users still using Internet Explorer 11 will do so at their own risk and may not receive the quality of service Inmark and Saf-T-Pak promise on all other supported web browsers.
If you have any concerns or questions regarding how our transition from Internet Explorer may affect you, please contact us at 1 770 373 3300 (or toll free at 1 800 646 6275).